Pennsylvania office of inspector general harrisburg penn. It service desk resume samples and examples of curated bullet points for your resume to help you get an interview.
Help Desk Amp Technical Support Resume
It service desk specialist resume. Computer science or equivalent plus 3 years experience in a help desk specialist role. Helpdesk specialist resume samples and examples of curated bullet points for your resume to help you get an interview. Jobs for it help desk specialists are projected to grow by 11 or 88500 jobs from 2016 through 2026 which is higher than average according to the bureau of labor statistics bls. Find out what is the best resume for you in our ultimate resume format guide. Help desk support specialists are responsible for solving customer issues and represent first level contact. Follow this guide and write a creative help desk resume that will set the roof on fire.
Essential job duties of a help desk support specialist are taking phone calls answering to emails identifying customer issues diagnosing technical problems applying problem solving processes maintaining their knowledge of help desk procedures and following up with customers to. Those seeking to secure a help desk position should be able to display an it or computer science degree in their resumes. A help desk resume that shows that an associate specializes in a particular field can help to put an associate at the higher end of that range. An additional 2 years experience may substitute for the associate of science degree. This guide will show you. A help desk resume example better than 9 out of 10 other resumes.
Technical help desk specialist march 2016 present provide computer help via telephone with end users while manning the desk support operation. The most successful resume samples highlight excellent computer skills customer service orientation communication abilities patience and courtesy. Top customer service and help desk skills. Supervises activities of the service desk specialist to ensure goals and service level commitments are achieved assures appropriate staff coverage including back up coverage as needed. How to write a help desk resume that will land you more interviews. Get inspired with this sample resume for a midlevel help desk professional that isaacs created below and download the midlevel it help desk professional resume template in word.
A great help desk resume is a top 40 ranking single and the cover letter is your ep. At the present time there are approximately 22 million help desk associates employed in the united states.
Gallery of It Service Desk Specialist Resume
